NHS & Xero Certified Support Partner

AI Virtual Voice Assistant & 24/7 Clinical Call Triage

Turnkey virtual support for NHS bookings, patient communications, and Xero financial management. Minimalist administrative excellence for modern UK healthcare facilities.

Appointments Patient Recalls Reception Support Bookkeeping

Book a Free Consultation

MedikVA Autonomous Hub

NHS LIVE SYNC

AI Voice Assistant Active

0 DNAs • 12 Recalls Dispatched

99.9% ACCURACY

45%

Avg. Cost Reduction

98%

Patient Retention

99.9%

Verified Uptime

TRIPLE AUTONOMOUS ARCHITECTURE

The Three Pillars of MedikVA Autonomous Intelligence

Engineered specifically to solve front-line NHS practice constraints: phone call backlogs, inventory leakage, and delayed claims reconciliation.

PILLAR 01 • REAL-TIME VOICE AI

AI Virtual Voice Assistant & 24/7 Clinical Call Triage

Direct telephony integration with IPPBX, 3CX, and cloud NHS lines. Autonomous patient call handling, natural conversational triage, and automated outbound recall campaigns with zero missed calls.

Live Patient Call Simulation

00:42 / Active

MedikVA Voice AI: "Good morning, Dr. Harrison's clinic. I can book your dental check-up or update your NHS exemption code. How can I help today?"

Patient (Verified): "Hi, I received a text reminder to schedule my routine hygiene appointment and check my band 2 NHS charge."

MedikVA Voice AI: "I've matched your NHS number in Dentally. We have Thursday at 10:15 AM open with Dr. Jenkins. Shall I confirm and send your SMS prep note?"

Instant EHR Note Written SystmOne / EMIS Two-Way Sync Zero Receptionist Hold-Time

<300ms

Voice Latency

100%

Zero Missed Calls

2.4x

Recall Booking Lift

PILLAR 02 • PROCUREMENT

AI Supplier Management & Inventory Restock

Automated clinical consumable tracking, intelligent OCR vendor statement parsing, and autonomous associate pay schedule calculations.

Smart OCR Invoice Ingestion

Wright Cottrell & Henry Schein auto-match

Dynamic Restock & Best Price Triggers

Identifies price creep across suppliers

Associate Pay Schedule Calculations

Private vs NHS lab fee deductions auto-split

Average Supply Savings 18.4% / year

PILLAR 03 • NHS & FINANCIAL CLAIMS RECONCILIATION

NHS Claims Auditing & Automated Xero Ledger Sync

Automated NHS Compass statement reconciliation, UDA claim audit tracking, and real-time ledger synchronization for dental and medical practices with zero manual entry.

NHS Compass UDA Claim Validation

Auto-verifies Band 1, 2 & 3 treatments against FP17 forms

Automated Xero & QuickBooks Sync

Instant ledger posting for associate lab fees and patient copays

Zero-Error Audit Compliance

100% compliance with NHS BSA guidelines & HMRC standards

Reconciliation Accuracy & Time Saved 99.9% / < 5 mins daily

Why Choose Us

Scale Your Facility Without the Overhead

Running a medical or dental practice in the UK requires constant navigation through complex NHS portals, patient communications, strict regulatory compliance, and tight financial management. MedikVA gives you dedicated, NHS-trained virtual administrators and bookkeepers who handle your front-of-house calls, back-office administration, and accounting in real time — saving you up to 60% compared to in-house hiring.

NHS & Clinical Portal Experts

Certified VAs trained specifically in NHS Compass, Dentally, SystmOne, and EMIS Web workflows.

Xero & Finance Automation

Direct billing, automated ledger sync, associate payout schedules, and supplier reconciliation.

Patient Care & Recalls

Remote reception support, proactive patient recalls, and instant care letters to eliminate DNAs.

UK Compliance & Security

Fully aligned with UK GDPR, Information Governance (IG), and secure remote access protocols.

10y+

Industry Excellence

The Process

How we onboard your practice

Free Practice Review

We analyze your practice workflow and identify areas for optimization.

Workflow Mapping

We assign a professional VA trained specifically for your practice software.

Security & Access Setup

Smooth handover and setup. Our VAs integrate with your systems instantly.

Training & Testing

Regular reporting and continuous improvement of your office processes.

Go Live

Regular reporting and continuous improvement of your office processes.

Monthly Performance Review

Regular reporting and continuous improvement of your office processes.

Core Guardrails

Healthcare Security Protocols

Click any protocol below to view specific implementation details and how it protects your practice.

DATA PRIVACY STANDARD • PROTOCOL 01

UK GDPR Compliant Processes

Strict data processing operations engineered to comply fully with UK GDPR and the Data Protection Act 2018.

Technical & Operational Controls:

Practice Governance Impact

Direct Safeguard

Your practice remains the full Data Controller with total oversight, whilst MedikVA acts as a compliant Data Processor.

CQC / IG Readiness Standardized

Full documentation and signed DPAs available prior to assistant go-live.

PLATFORM PREVIEW

Systems Your MedikVA Team Can Work With

nhs.compass.co.uk/bookings

NHS Booking Portal

Seamless integration with NHS systems

nhs.compass.co.uk/scheduling

NHS Scheduling Hub

Seamless appointment management and booking

nhs.compass.co.uk/patients

Patient Record Sync

Real-time data integration across clinical systems

go.xero.com/dashboard

Xero Finance Dashboard

Direct billing and automated finance tracking

go.xero.com/bookkeeping

Automated Bookkeeping

Effortless ledger management for modern practices

app.qbo.intuit.com/dashboard

QuickBooks Integration

Powerful accounting tools for medical facilities

app.qbo.intuit.com/payments

Supplier Payment Schedules

Organize and automate your supplier payouts

app.dentally.co/practice

Dental Practice Support

Specialized administrative tools for dentists

app.dentally.co/admin

Clinical Admin Interface

Intuitive backend for medical virtual assistants

Patient Success

Trusted by Doctors Nationwide

"We have seen a 35% increase in appointments since bringing in the specialized team from MedikVA. It's been a game changer for our patient care."

Dr. Robert Harrison

Director, Elite Medical Group

"MedikVA transformed our front desk. No missed calls, zero backlogged NHS portals, and our patient recall rate doubled within 90 days. Their staff know UK medical software better than any general VA service out there"

Dr. Sarah Jenkins

Clinic Owner, London Medical Practice

"Reliable, NHS-compliant, and cost-effective. They understand the medical industry better than any general VA service out there."

Dr. Michael Chen

Lead Clinician, HealthFirst

Transparent Pricing

Choose from the Perfect Plan
for Your Practice

Scale your administrative, receptionist, and medical support seamlessly with flexible month-to-month or discounted annual options.

Standard

Perfect for startups and solo medical practices.

£795 / month

Appointment Booking (Software)
Remote Dedicated Receptionist
IPPBX Phone System Support
Remote Card Payment Processing
Recalls & Reminders to Patients
Cloud Bookkeeping
Supplier Management
Membership & Practice Plan Management

Choose Basic

★ Most Popular

Growth

Ideal for growing clinics and businesses needing full support.

£1,195 / month

All Standard Capabilities Included
Credit Control (Payable & Receivables)
NHS Compass Portal Administration
eDen (NHS) Reporting & Performance Insights
Financial Reporting & Business Insights
Dedicated Tech & IT Support
Network Infrastructure Support
Real-Time AI Call Triage Module

Choose Professional

Scale

Best for hospitals, enterprise organizations and healthcare networks.

£1,495 / month

Everything in Growth Tier
Multi-Site Practice Hub Management
Unlimited AI Autonomous Voice Recalls
Priority NHS Portal Claim Dispute Lead
Custom API Webhook Integration
24/7 Dedicated Account Manager
SLA Guarantee with 1-Hour Escalation

Choose Enterprise

AI Virtual Voice Assistant & 24/7 Clinical Call Triage

SystmOne

EMIS Web

NHS Compass

Dentally

SOE Exact

Xero

QuickBooks

SystmOne

EMIS Web

NHS Compass

Dentally

SOE Exact

Xero

QuickBooks

The Three Pillars of MedikVA Autonomous Intelligence

AI Virtual Voice Assistant & 24/7 Clinical Call Triage

AI Supplier Management & Inventory Restock

Smart OCR Invoice Ingestion

Dynamic Restock & Best Price Triggers

Associate Pay Schedule Calculations

NHS Claims Auditing & Automated Xero Ledger Sync

NHS Compass UDA Claim Validation

Automated Xero & QuickBooks Sync

Zero-Error Audit Compliance

Our Services

Scale Your Facility Without the Overhead

NHS & Clinical Portal Experts

Xero & Finance Automation

Patient Care & Recalls

UK Compliance & Security

How we onboard your practice

Free Practice Review

Workflow Mapping

Security & Access Setup

Dedicated Team Assignment

Training & Testing

Go Live

Monthly Performance Review

Core Guardrails

Healthcare Security Protocols

UK GDPR Compliant Processes

Technical & Operational Controls:

Systems Your MedikVA Team Can Work With

NHS Booking Portal

NHS Scheduling Hub

Patient Record Sync

Xero Finance Dashboard

Automated Bookkeeping

QuickBooks Integration

Supplier Payment Schedules

Dental Practice Support

Clinical Admin Interface

Trusted by Doctors Nationwide

Choose from the Perfect Plan for Your Practice

Standard

£795 / month

Growth

£1,195 / month

Scale

£1,495 / month

Ready to Modernize Your Facility?

Choose from the Perfect Plan
for Your Practice