Specialized UK Reception Service

Expert NHS Compass Portal & Claims Management

Frictionless management of NHS dental claims, activity logging, payment reconciliations, and compliance updates.

GDPR & HIPAA Compliant
UK Etiquette Trained
Live EMIS / SystmOne Integration
Live Service Matrix
12 Active Modules

Front Desk & Remote Reception

Patient triage, appointment booking & calls

NHS Compass & Clinical Admin

Band claim processing & portal reconciliation

100% Accuracy

Xero Bookkeeping & Financials

Daily ledger sync, associate rotas & supplier pay

Xero Sync

IPPBX Telephony & IT Support

Cloud call queues & network infrastructure

99.9% Uptime

Overview & Core Value

Transforming Front-Desk Friction into Seamless Patient Experiences

The Challenge: Peak Hour Bottlenecks

For NHS dental practices and healthcare providers across England and Wales, navigating the NHS Compass Portal is a critical daily necessity. Accurately tracking Units of Dental Activity (UDAs), filing claims within strict deadlines, and reconciling monthly schedules directly dictates the practice's revenue stability.

The Solution: MedikVA Remote Reception

MedikVA’s Compass NHS Management service takes the stress out of NHS portal administration. Our team possesses specialized expertise in NHS dental contracting, claim submissions, and schedule auditing, ensuring your clinic receives every penny earned while remaining fully compliant with NHS BSA regulations.

Key Capabilities & Workflow

Designed for Complete Clinical Workflow Alignment

Our receptionists seamlessly plug into your clinical management software, maintaining exact protocols.

Clinical Protocol

Claim Submission & Error Resolution

Reviewing, submitting, and correcting rejected FP17 claims to prevent lost revenue and contract penalties.

Rx & Diagnostics

UDA / Activity Tracking

Monitoring monthly and annual UDA delivery against NHS contract targets to ensure your practice stays on track.

Real-Time Sync

Monthly Schedule Reconciliation

Auditing NHS Compass monthly payment statements against internal clinical records (Dentally / EXACT) to spot discrepancies.

Zero Dropped Calls

Contract & Clinician Performers Updating:

Managing performer additions, contract updates, and official NHS portal updates seamlessly.

Direct Clinical Software Integration

We log directly into your existing software in real time—no complex exports needed.

EMIS Web SystmOne Dentally EXACT Microtest
UK Healthcare Standard

Why UK Practices Choose Compass NHS Management

Administrative errors or late claim submissions on the Compass portal can lead to severe clawbacks and lost earnings. MedikVA’s specialists monitor your NHS portal daily, resolving query flags immediately and ensuring claim batch processing runs smoothly. Partnering with us protects your NHS contract revenue and saves practice managers dozens of hours every month.

Zero Dropped Calls

Every patient enquiry answered promptly.

Reduced Staff Burnout

In-house staff focus on in-clinic patients.

UK Medical Terminology

Trained specifically in NHS etiquette.

100% Confidentiality

Full HIPAA & UK GDPR compliance.

Practice Guarantee

Immediate overflow relief during 8:00 AM rush hours, lunch breaks, and unexpected staff leave.

Patient Satisfaction Score 99.2%
Transform Your Front Desk

Protect your NHS contract revenue.

Schedule a consultation with our NHS Compass portal specialists today.